Dental Staffing
Frequently Asked Questions
AOC’s FAQs for our future Dental Employees
Your most common Denver dental staffing questions answered:
Q. What does AOC stand for?
A. That's simple - Assistance On Call!
Q. How long as Assistance On Call been in business?
A. AOC was established in 1983. That's 40+ years and counting. We are the premier dental staffing company in Colorado.
Q. Are all positions "temporary?"
A. Yes, however, sometimes temporary positions in specific dental offices transition from temporary to "temp-to-perm" situations.
Q. May I set my own schedule if I choose to be a"temporary" employee?
A. Yes! That is one of the incredible benefits of working temporary. You are responsible for determining your own schedule. You indicate the days, hours, and locations that best fit with your lifestyle.
Q. Can I pick the days I want to work?
A. Yes. With AOC you are in charge of your schedule. You pick the days and hours you want to work.
Q. Is it possible to just “temp”?
A. Yes. Often, individuals contact us because they are ready to leave the dental field due to feeling under appreciated or burned out. When they join our staff, they can enjoy dentistry again. With AOC, it is free from all the “politics” that accompany working in a permanent office.
Q. If I have a permanent job and my doctor takes time off, is it possible for me to work for AOC even though it would be for a short period of time?
A. Absolutely! We have many employees who temp for AOC when their primary office is closed. Once you are in the "AOC system", there is no need for you to re-interview! It's that simple.
Q. How many days a week can I expect to work?
A. Some of our employees work a full 4 or 5 day-a-week schedule. Others prefer 2 or 3 days. We do our utmost to conform our schedule to your request and work availability.
Q. What type of offices will I be sent to?
A. We schedule our AOC employees in dental offices that are known for high standards and strong ethics. Our offices reflect AOC's standards of excellence.
Q. If I schedule an interview with AOC where do I go?
A. AOC is located in a beautiful brick-and-mortar office, easily located in Lakewood, Colorado. Or if you prefer, we can schedule a Zoom call.
Q. When I arrive for my interview, is it a group interview?
A. AOC does NOT do group interviews. Every applicant is individually interviewed.
Q. Do I have to ask the dentist at the end of the day for payment for my services for the day?
A. Absolutely not! We protect you from that uncomfortable situation. Simply asked the dentist to sign your time slip and verify your hours. That's all you need to do!
Q. How am I paid if I work as a temporary?
A. Paychecks are issued every two weeks by AOC, and a direct deposit is made directly to your account. You are an employee of Assistance On Call, Inc., and will be paid by AOC.
Q. Do you send me just one W-2 at the end of the year or will I get 1099's from all the doctors that you sent me to?
A. Just one. We make it simple for you! You will receive one W-2 from AOC because you are our employee!
Q. If I am purchasing a home and need to have my income verified, how does that verification process work?
A.Because you are an employee of AOC, your lender is welcome to contact us. We will complete the necessary paperwork to facilitate the verification of your income.
Q. If the dentist has not paid AOC, will I still receive payment?
A. Absolutely! You will receive a paycheck, regardless of whether the dental office has paid us. AOC has a responsibility to collect from the dentist, not you.
Q. How long does someone have to stay employed with AOC?
A. You do not need to set a time frame when working with AOC. Short-term, long-term – whatever works for you. You have an individualized schedule, personalized by you! (AOC has several employees who have been with us for over 35 years!)
Q. May I choose where I prefer to drive?
A. Yes. During the interview process, you will be asked about your preferred distance. We will do our very best to keep you within the boundaries you request. From time to time, you may be asked to drive a little farther than usual. This is the exception, not the rule.
Q. What about day care? If I have children, I need to pick them up by 6/pm, would that work?
A. We always consider daycare. Please let us know your time limitations, and we will do our best to accommodate your specific needs.
Q. What would happen if I were injured on the job?
A. We have you covered! Literally! Because you are an employee of AOC, you will be covered under our Workers' Compensation policy.
Q. Can I select the offices I would like to return to?
A. Yes. If you have a preferred office, we will do our best to have you return to it when possible.
Q. What if the office you send me to wants to hire me? Do I have to pay a fee?
A. No! There is never a fee to you. The “temp to perm” fee is negotiated between the client and AOC.
Q. What if I do not like the office you send me to?
A. If for some reason it just does not “click” – of course, you can request not to return to that office.
Q. May I work for other temporary services when employed by AOC?
A. We can discuss this in the interview.
Q. Do I need to sign a contract?
A. Yes. We provide an Employment Agreement not a contract, that both you and the owner of AOC sign. This agreement protects both you and AOC. It states, in writing, terms of payment, AOC's responsibility to calculate all required taxes, etc., and that you agreed to follow AOC's guidelines.